Executive Assistant

Department: Executive

Job type: Full-time

Type of position: Salary plus bonus & commission

Compensation: $100k/year

Responsibilities and duties

  • Handle incoming inquiries for bookings and concierge services 
  • Interact with guests via phone, email, and various booking platforms
  • Manage relationships with external partners
  • Create villa listings on various booking platforms 
  • Onboard new properties and offboard past properties
  • Train new Concierge Specialists that join the company  
  • Provide a high level of support and service to potential, current, and future clients
  • Facilitate communication between our clients and team to ensure client satisfaction
  • Other executive tasks

Requirements

  • Must pass a criminal background check
  • Previous experience in sales 
  • Excellent grammar, email, and verbal skills
  • Real Estate and hospitality experience is a must 
  • Extremely responsive 
  • Strong understanding of Google Drive and Microsoft Office 
  • Technologically savvy: Ability to learn new programs quickly and troubleshoot common issues
  • General understanding of CRM PM Software platforms
  • Committed to standards of the highest professionalism and ethics
  • Thrives in a collaborative environment
  • Work under pressure

Qualifications

  • 5+ years of sales and hospitality experience
  • 2+ years of vacation rental agent experience 
  • 1+ year of concierge specialist experience at The Nightfall Group

Benefits: Health Insurance (after probationary period)

Schedule: 8 hour shift

Times: 9AM – 6PM | Remote after hours

Work location:  Beverly Hills

Questionnaire

    Provide 3 professional references