Executive Assistant

Department: Executive

Job type: Full-time

Type of position: Salary plus bonus & commission

Compensation: $100k/year

Responsibilities and duties

Handle incoming inquiries for bookings and concierge services
Interact with guests via phone, email, and various booking platforms
Manage relationships with external partners
Create villa listings on various booking platforms
Onboard new properties and offboard past properties
Train new Concierge Specialists that join the company
Provide a high level of support and service to potential, current, and future clients
Facilitate communication between our clients and team to ensure client satisfaction
Other executive tasks

Requirements

Must pass a criminal background check
Previous experience in sales
Excellent grammar, email, and verbal skills
Real Estate and hospitality experience is a must
Extremely responsive
Strong understanding of Google Drive and Microsoft Office
Technologically savvy: Ability to learn new programs quickly and troubleshoot common issues
General understanding of CRM PM Software platforms
Committed to standards of the highest professionalism and ethics
Thrives in a collaborative environment
Work under pressure

Qualifications

5+ years of sales and hospitality experience.
2+ years of vacation rental agent experience
1+ year of concierge specialist experience at The Nightfall Group

Benefits: Health Insurance (after probationary period)

Schedule: 8 hour shift

Times: 9AM – 6PM | Remote after hours

Work location: Beverly Hills

Questionnaire

First Name: Last Name: Email address: Phone number: City of residence: Social Media Link: What is your experience in the vacation rental business?

Are you currently employed? YesNo

Employer name What are your responsibilities/duties at your current job? Why are you leaving your current job? What is your current salary?

What do you know about The Nightfall Group? How soon can you start working with The Nightfall Group? Out of all the candidates, why should we hire you? Describe a difficult work situation and how you overcame it. What are your biggest weaknesses? What is your long-term goal?

Provide 3 professional references

Company Name Supervisor Name Contact Information Company Name Supervisor Name Contact Information Company Name Supervisor Name Contact Information How did you hear about The Nightfall Group?

Are you open to relocating to other countries? YesNo Are you open to working on weekends and after hours? YesNo

What do you like to do outside of work? Please attach your resume