Executive Assistant
Department: Executive
Job type: Full-time
Type of position: Salary plus bonus & commission
Compensation: $100k/year
Responsibilities and duties
- Handle incoming inquiries for bookings and concierge services
- Interact with guests via phone, email, and various booking platforms
- Manage relationships with external partners
- Create villa listings on various booking platforms
- Onboard new properties and offboard past properties
- Train new Concierge Specialists that join the company
- Provide a high level of support and service to potential, current, and future clients
- Facilitate communication between our clients and team to ensure client satisfaction
- Other executive tasks
Requirements
- Must pass a criminal background check
- Previous experience in sales
- Excellent grammar, email, and verbal skills
- Real Estate and hospitality experience is a must
- Extremely responsive
- Strong understanding of Google Drive and Microsoft Office
- Technologically savvy: Ability to learn new programs quickly and troubleshoot common issues
- General understanding of CRM PM Software platforms
- Committed to standards of the highest professionalism and ethics
- Thrives in a collaborative environment
- Work under pressure
Qualifications
- 5+ years of sales and hospitality experience
- 2+ years of vacation rental agent experience
- 1+ year of concierge specialist experience at The Nightfall Group
Benefits: Health Insurance (after probationary period)
Schedule: 8 hour shift
Times: 9AM – 6PM | Remote after hours
Work location: Beverly Hills